Tel: (855) 510-0148 EST
E-Mail: info@britenway.com

 33 Hall St,
New York, New York 11205

 Free standard shipping
on all orders

 Customer Service Hours
9-5EST Mon-Fri.

FaQs. General Information

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Do you ship to my country?

We currently only ship within the US.

What shipping methods do you use?

We ship using UPS and USPS.

When will my order arrive?

Most orders arrive between 3-5 business days.

How do I track my order?

You should have received an email from us with instructions on how to track your order after it shipped.

Do you ship to APO/FPO addresses?

Yes! Please select the United States as your country during checkout.

How much is shipping?

Free. Always!

Where are you shipping from?

All orders are shipped form our facility in NY.

What forms of payment do you accept?

We accept Discover, Visa, Mastercard, Maestro, PayPal and Visa Electron.

How secure is this site?

All payments are processed via Stripe and PayPal, two of the most trusted payment gateways in the world. Both use the highest level of encryption and data security to ensure your details are protected. Stripe and PayPal securely share your order and delivery details with us, but do not share any of your sensitive payment information.

Can I cancel my order?

If your order has not yet shipped or isn't in the process of being packed, we might be able to help. Please email us for assistance.

I made a mistake with my order. How do I change it?

If your order has not yet shipped or isn't in the process of being packed, we may be able to help. Please email us (as this action attempts to halt processing of your order) so we may try to assist. Please note that we cannot guarantee that we can modify your order.

Ask a Question

Couldn't find an answer to your question? Send us a message and one of our customer success team members will happily assist you.